Wednesday, June 30, 2010
Thursday, June 10, 2010
Stand Tall means to recognize the unique and indispensable role nurses play. Recognize it, understand it, articulate it, own it, accept responsibility for it, and celebrate it.
Stand Tall — be proud of what you do.
Stand Tall — speak up.
Stand Tall — together we can do more.
Stand Tall — own the outcomes of your work.
Stand Tall — enjoy what you do.
Stan working on evidence-based practices!
Wednesday, June 2, 2010
What is good communication? Clear, accurate communication that conveys the patient’s clinical story and ensures the appropriate treatment and care for that patient.
What is meant by hand-off communication? Hand-off is the process of communicating patient information from one care provider to another. Examples include: nurse to nurse shift report, between levels of care, nurses and physicians, care management staff and other care providers, and care providers to patient/family.
Strategies for good communication:
¬ Use clear language – avoid slang terms
¬ Limit interruptions
¬ Standardize routine reports, such as shift to shift or unit to unit, such as SBAR technique
¬ Use tools and technology as available – standardized report tools such as the trip ticket and
Kardex, electronic charting and portable phones
¬ Provide an opportunity for the receiver to ask questions
¬ Repeat back information such as orders or diagnostic results
Keeping patients safe involves more than keeping patients free from physical or
psychological harm but communicating important information in a way that promotes
For more information check out these links: